Frequently asked questions

1. What dates do you open and close?
   We are open from March 1st until October 31st
2. Can I pick my pitch?
   Yes, as long as someone else hasn't already requested the pitch. If we are unable to get you on the exact number you wanted we will always try to get you as close as possible. However please note that sometimes due to weather problems or other unforeseen circumstances your pitch may need to be changed at short notice.
3. Are the pitches level?
   Yes, our site is completely level, as is the rest of Selsey.
4. Do you have disabled facilities?
   Yes, we have purpose made disabled facilities including a toilet and shower. In order to access these facilities you will need to bring your RADAR key with you.
5. Can we put up our pup tent/toilet tent/gazebo?
   Generally speaking none of the above would be allowed on site however during quieter periods it may be possible, please ask at time of booking.
6. Do you allow barbecues?
   Yes, however we ask that you keep them raised off of the ground to prevent the grass burning and that you dispose of them appropriately once used.
7. Do you allow dogs on site?
   Yes dogs are allowed on site, however they must be kept on a lead at all times. There is also an additional charge for dogs of £3 per night per dog.
8. Do you accept groups of young people?
   No, we do not accept large single sex groups or groups of young people. Warner Farm is primarily a family holiday park. If you are unsure whether or not your party would be allowed to stay then please call us.
9. I am travelling via public transport. How do I get to you?
   The nearest train station to us is Chichester. From Chichester you would need to get the Number 51 (Link) service to Selsey. If you get off of the bus stops opposite the Police Station in Chichester Road, you can then walk through into Green Lawns Caravan Park and get onto the shuttle bus to us.
10. How far is my pitch from the Entertainment Facilities?
    All of our pitches are situated at Warner Farm Touring Park, which is about a 10-minute walk from West Sands Holiday Village entertainment venue. White Horse Holiday Village is slightly further and would take about 15 minutes and The Viking Centre at Green Lawns Holiday Village is about a 20 minute walk. However there is also a shuttle bus you can use which only takes a couple of minutes and there is ample parking at all of the venues should you wish to drive.
11. Can I book online for the Touring Park?
    No, we currently only accept bookings over the phone. Alternatively you can come into our office and book in person. (This must be done prior to arrival; we do not accept bookings on arrival during peak times.)
12. I don't own a credit or debit card. How else can I pay?
    We accept payment via postal orders or cheque as long as you are booking at least 28 days prior to arrival. You are also able to book and pay in person at Reception, however this must also be done prior to arrival. During peak times we do not accept people whom have not already booked.
13. Is there a payphone on site?
    Yes, we have a payphone situated near reception, which accepts coins and debit cards.
14. Is there a Shop on site?
    Yes, within the Reception building is a small convenience store selling all of your basic goods plus a range of toys and gifts.
15. What time is the Reception building open?
    The Reception and Shop are open from 9am every day, however we do not accept any arrivals until 10am. Closing times vary throughout the season so please ask at time of booking.
16. What is there to do in the local area?
    For more information regarding activities and tourist attractions in our local area please see:
    http://www.warnerfarm.co.uk/local-attractions.aspx
17. I need to cancel my holiday.  Can I have my money back?
    It would depend on why you were canceling and whether or not you had taken out cancellation protection at time of booking. Cancellation protection costs an extra £10 and covers your party for illness only. If you wish to cancel you must call the reception before midday on the day you are due to arrive.
18. If it rains can I get a refund?
    No. Even if you have taken out cancellation protection, it will NOT cover you for anything other than illness.